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This Week With JOYdevs

We use every moment of our day to provide an expert level of service to our clients. Our team has the ability to work on every solution for your business, from building and designing your site, to rethinking your logo or company branding. Whatever your requirement may be, we have it covered.

JOYdevs has always been the number one choice for emerging entrepreneurs, as we offer affordable pricing and an impressive client service. We are currently working on a range of exciting projects, including the build and design of a new website, the redesign of a video streaming platform and the creation of a logo for an exciting new business in the fitness world.

Each of these exciting projects are detailed below:

7SEVEN UK

More recently we had the pleasure of designing a fresh logo for a start-up gym wear brand named 7SEVEN UK.

This company has a fantastic vision for what they want to achieve in the future, with the planning of an online store already underway. What we love about 7SEVEN is the unique ideas and approach they have to distinguish their brand, and the ambition they have to grow as a business.

You can check out their Instagram account here.

DSI TV

As mentioned in one of our last updates, DSI London has been one of the leading brands in the DanceSport industry for the last 50 years. We are proud to announce that we have just launched on a truly stunning redesign of the DSI • TV Website. This redesign will offer a drastically improved user interface and experience. It will include new, interactive features like video commenting and favouriting, so viewers can make the most out of the huge library of content offered on the DSI TV platform.

To expand the site’s functionality, we have also included new and useful account controls to improve the subscription experience. Some gaps in the platform were also present and needed to be filled, so we also built and designed some new pages to ensure DSI TV provides the same level of quality as other top notch, streaming platforms.

Working on these wide range of projects clearly demonstrates the versatility of our team. We can’t wait to show you what else we have coming ?

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The BEST eCommerce Conversion Practices for Magento in 2019

Handling an e-commerce store, is tough so it is imperative that you make the right decisions for the platform to grow proportionately over time. According to a recent market study, 60% of store trends depend on the platform you choose, and if you have chosen Magento, using data to understand these trends is a doddle.

While having a good unique niche and a high quality product is essential, marketing the product to the right audience in the right manner is what brings sales, or what we call ‘conversions’. Conversion Rate Optimisation (CRO) is the process that helps you to convert your site visitors into customers. As a business, you would therefore want your conversion rate to be higher, as you want more people to buy the product you sell. 

When you are using a Conversion Rate Optimiser your question should be WHO rather than WHAT, WHERE and WHY. This is because your main focus is your customers and how you can understand their interactions with your product, brand or site. Some foolproof Conversion Practices in Magento are:

SEGMENTATION

One of the most common mistakes an online retailer makes is to consider his conversions as a whole, leading to low-quality traffic and less conversion. The solution is Segmentation. You need to break down your conversions into two contexts – ‘Site to Cart’ and ‘Cart to Sale’. Viewing this separately will help you find the hole which is draining out your potential customers. You should also segment your traffic sources, for example organic traffic and paid clicks.

UNDERSTANDING THE BEHAVIOUR PATTERN

Understanding the shopping behaviour of your customer is the key to success for most of the eCommerce stores. eCommerce stores grow on the concept of retargeting. If you have your data with Magento as a platform, there are many tools you can use to understand your buyers and optimise your conversion rate.

One such tool is Omniconvert. This tool simply generates a RFM (Recency, Frequency, Monetary) score and helps you find your VIP Customers for retargeting.

SMART PAYMENT OPTIONS

The biggest turnoff for your customers while shopping for their favourite items is having to fill in tedious information like shipping and billing details every time, and this can affect the conversion rate of your site by up to 30%. Convenient and quick payment methods like PayPal, Google Pay and Apple Pay replace the lengthly billing forms with a modern solution, which has shown to benefit conversion rates.

Another thing that you want to avoid is hidden prices. Be clear to your customers – that’s all they want. If you hide costs during the checkout process, this is likely to irritate your customers to the point where they will not return, or even consider your brand again in the future!

VOICE COMMERCE

The trend of Voice Shopping has taken a huge leap in the past year. It is estimated that 50% of all the searches will be voice based by the year 2020. Not only this, there is an estimated increase of voice-enabled digital assistants from 69.0 Million to 75.5 Million in 2019.

Therefore targeting voice commerce within your platform is a cutting edge way to take one step ahead of the game and offer your customers a futuristic and personalised shopping experience. 

IN-BUDGET CRO TOOLS

Tight on budget? You can use some of these inexpensive or free CRO tools to boost your conversion rate:

  • Inspectlet: allows you to monitor your customers to see exactly where they having problems while shopping on your platform.
  • MageMail: allows shoppers to recover abandoned carts with one-click. This goes beyond the abandoned cart tools included in Magento, with other re-engagement emails, such as smart recommendations.
  • Google PageSpeed Insights: allows you to quickly test the speed of your site on all devices, as well as test some basic UX rules.

To summarise, optimisation is achievable but you need to understand your market and select what works the best for your brand. Converting your visitors to your actual customers is the goal, and how you do it is not the question, but how well you do it is what matters.